Joel is the best. I’ve been to all the bike shops locally and the customer service is horrendous. Being That I’m a massage therapist. I know my clients appreciate great customer service. This not only includes services but how we engage our customers.
From the first day I brought my bike in. Joel told me what I needed to hear and what the bike shops locally weren’t taking about. He Made me feel valued.
I now only take my bikes to Joel. He’s a perfectionist and In this sport are bikes need to be dialed in. My bikes are.
Joel’s the man.
- Zach
“Great place to take your bike for service or repairs! Joel is an outstanding bike specialist. Extremely detailed and thorough while working on my bike. Even though he works by appointments only, he would graciously repair your bicycle on short notice. The Shop is clean and organized. Excellent Customer Service.”
- Martín Caniza Sr.
Joel is a purveyor of bike repair.
His attention to detail and knowledge of high end bicycles is unsurpassed. In my 30 years of being addicted to bikes, Joel is the best mechanic that I have ever come across. For me, It’s the little OCD things that count: bars are measured and taped. Bolts are tightened to spec and gears are tuned to perfection. Most recently, my bike began making a horrible sound. I couldn’t tell If it was the BB, rear cassette or spokes. Joel was quick to identify the issue and get me back in the road. Thanks Joel.
- Cameron Uzelman
I have one regret after going to Joe's Shop and having him service my bike—I now have an impossibly high standard for how a bike should be maintained and worked on. Joe doesn't just run a bike shop; he runs a concierge shop where cyclists and purveyors of fine bikes can hang out, gain insight from Joe, and enjoy their bikes like never before. TBSCV offers a truly unique and second to none customer experience that one does not find in a typical “bike shop.” I no longer live in the desert, but every bike shop I visit, and every mechanic I meet is measured against Joe's and TBSCV's exceptional level of service and experience.
- Benjamin Carpenter
“Joel is the best! He sourced my beloved BMC during Covid when bikes were scarce - takes care of everything for me with meticulous detail - from accessories, regular tune ups,solving bike tech issues, sourcing and fitting my bike rack, getting me tubeless, to helping me find an indoor bike trainer system. He cares about bikes and his customers - always gets back to me immediately and makes quality the top priority, together with affordability.
And he’s a pleasure to deal with!
I wouldn’t go anywhere else in the valley.”
- Sally Gooding
Joel at The Bike Shop CV is truly exceptional. His attention to detail when working on bikes is unmatched. I appreciated the updates and pictures he provided throughout the repair process—it really shows how much care he puts into his work. What sets Joel apart is his focus on maintenance and repairs rather than sales. As someone who just moved to the area, I couldn’t be happier to have already found my go-to bike mechanic. Highly recommend!
- Miguel Ramirez-Cornejo